Business Administrator Apprentice – Exam Administration

An exciting opportunity is available for a motivated and reliable Business Administrator Apprentice with an interest in exam administration and educational operations. This apprenticeship offers the chance to gain valuable experience in business administration, customer service, and education support while working towards the Level 3 Business Administrator Apprenticeship Standard.

Working within a busy educational environment, you support the smooth day-to-day running of administrative systems, assist with exam coordination, and communicate with students, parents, and colleagues. This role is ideal for someone who is organised, proactive, and keen to develop a career in administration.

Key ResponsibilitiesYou will receive full training and support while developing your skills in the following areas:

Exam Administration

1. Assist with registering students for examinations, mock assessments, and workshops.
2. Maintain and update timetables, examination schedules, and student records.
3. Support the preparation and organisation of examination sessions.
4. Assist with coordinating invigilation arrangements and examination logistics.
5. Communicate examination information and outcomes to students and parents.
6. Ensure records and data are accurate and up to date.

Business Administration

1. Answer telephone calls and respond to email enquiries in a professional manner.
2. Provide administrative support across the organisation.
3. Update and maintain internal databases and record systems.
4. Prepare documents, reports, schedules, and correspondence.
5. Follow up with customers regarding outstanding information or payments.
6. Assist with the organisation of workshops, events, and educational activities.
7. Learn and support the organisation's internal booking and student management systems.

About YouWe are looking for someone who is enthusiastic, dependable, and keen to learn. You should enjoy working in a structured environment, have good organisational skills, and be confident communicating with a range of people.

Desired Skills and Personal Qualities

1. Excellent attention to detail.
2. Strong written and verbal communication skills.
3. Good organisational and time management skills.
4. Ability to work independently and manage multiple tasks.
5. Confident using IT systems, including Google Workspace (Docs, Sheets, and Calendar) or equivalent office software.
6. Positive attitude with a willingness to learn.
7. Professional, reliable, and punctual.
8. Good customer service skills and a friendly approach.

Working HoursMonday to Friday: 9:00am – 3:00pm. Saturday: 9:00am – 6:00pm. Regular Saturday working is an essential part of this role due to scheduled student activities and examination support.

TrainingYou will work towards the Level 3 Business Administrator Apprenticeship Standard. Throughout your apprenticeship, you will receive structured off-the-job training as part of your apprenticeship programme, ongoing support from your apprenticeship tutor and workplace mentor, and practical, hands-on experience in business administration and educational operations.

Career ProgressionSuccessful completion of the apprenticeship may lead to a permanent position, with opportunities to progress into roles such as:

1. Business Administrator
2. Exams Administrator
3. Operations Administrator
4. Office Coordinator
5. Senior Administrator

This apprenticeship provides an excellent foundation for a long-term career within business administration, education support, or operational management.