Client Services Administration (Events and Hospitality) Apprentice

Exeter Science Park Ltd · Exeter

Customer ServiceAdvanced Level 3On-siteSocial impact
This multi-skilled role supports the day-to-day operation of meeting and conference spaces and hospitality services, ensuring a high-quality experience for clients, guests and stakeholders.

Duties include coordinating room bookings, preparing conference facilities, welcoming visitors, supporting event administration, managing enquiries and assisting with café operations. The role also involves maintaining accurate records, supporting health and safety procedures, and helping to support the smooth running of Exeter Science Park.

Through this apprenticeship, you will develop valuable administrative, customer service and organisational skills while gaining experience in a professional business environment.

Other duties include:
  • Work collaboratively with ESPL’s core andextended teams to develop and deliver successful products and services insupport of ESPL’S vision, mission, objectives and strategy.

  • Liaise closely with and support the CentreSupport Officer for the Seminar andMeeting rooms, ensuring that they meet client needs.

  • Ensuring that routine maintenance issues arereported to the Client Services Manager, and compliance with risk assessmentsand operational procedures.

  • Maintain a flexible approach to providesupport to team members during busy parts of the day, holidays and sicknesscover, as well as on an ad-hoc basis, as required.

1.

Perks & benefits

Paid Training

Skills required

  • Excellent communication skills bothverbal (over the phone and face to face) and written
  • Excellent customer service and organisations skills
  • Familiar withMicrosoft suite
  • Some experience in hospitality previously is desirable but not essential

Qualifications required

Maths and English GCSE at 4/C minimum.

Training you'll get

You will attend Exeter College one day a week during term time working towards your Level 3 Business Administration apprenticeship.

The essentials

Hours, commitment and the dates that matter.

Hours 30 hours per week
Duration 18 months (Fixed Term)
Roles available 1
Posted 17 Jul 2026
Interviews 10 Aug 2026
Starts Aug 2026
Apply by 31 Jul 2026

Training provider

Exeter College

Delivers the training for this role and manages your application.

Where you'd be based

EX5 2FN

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