IT Apprentice Systems Engineer
AME Solutions · Exeter
TechnologyAdvanced Level 3On-siteInclusivity
As directed by the Technical Directors
Install, configure and support all company supported Operating Systems, Software and Hardware.
Attend client sites to perform various aspects of computer services.
Always seen to be helpful when dealing with clients, and display professionalism and patience when offering advice and support
Provide telephone, remote and on-site technical support.
To treat every customer’s setup as if it were your own and provide them with the best possible support we can offer, putting the customer first in every instance.
Installing new software (Applications, VMWare, Veeam, Microsoft Server platforms).
Installing new hardware (servers, printers, computer workstations, laptops, switches, firewalls, network infrastructure etc).
Providing general administration of customers systems
Overseeing security of all customer’s systems.
Diagnosing and resolving network faults.
Provide limited training for customers on new equipment.
Planning future improvements for customer’s sites and setups.
Provide detailed and comprehensive job sheet recording in time management software.
Comply with company procedures.
Comply with company health & safety regulations.
Produce/update detailed network documentation of any installations undertaken
Mon-Fri 8:30am to 5pm
Perks & benefits
Paid Training
Skills required
Excellent communication skills.
Strong organisational skills with a methodical approach.
Must be able to take initiative and solve problems on your own (when appropriate).
Good all-round IT literacy.
Good time management and the ability to complete work in a timely manner.
Qualifications required
Ideally you must have at least 5 GSCE’s (C/4 and above) – Maths and English are a must.
Future prospects
We would like to see this evolve into a full IT system engineer once the apprenticeship is complete.
The essentials
Hours, commitment and the dates that matter.
Hours
37.5 hours per week
Roles available
1
Posted
03 Jul 2026
Starts
Sep 2026
Apply by
10 Aug 2026
Training provider
Exeter College
Delivers the training for this role and manages your application.
Where you'd be based
EX27AE
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