Business Administrator Apprentice – Level 3
Undisclosed employer · Corby
You will gain practical experience across customer service, order processing, sales administration and general office duties while working towards a recognised Level 3 Business Administrator qualification.
Key Responsibilities
Answer customer calls and respond to product enquiries professionally.
Process customer orders accurately and efficiently.
Pick, check and pack orders ready for dispatch.
Print delivery labels and prepare shipping documentation.
Assist with preparing and processing invoices.
Update customer details, order information and business records.
Maintain accurate records across internal systems.
Support the day-to-day running of the office and warehouse administration.
Liaise with customers to help resolve queries and provide updates on orders.
Work alongside colleagues to ensure orders are processed and dispatched on time.
Working Hours
Monday to Friday, 8:00am–5:00pm (40 hours per week).
Salary
£16,640 for the first year, with the potential to increase depending on age and applicable minimum wage requirements.
Apprenticeship and Training
You will work towards a Level 3 Business Administrator qualification, developing the knowledge and skills needed to support business operations effectively.
Training will cover areas including:
Managing information, records and business documentation.
Using digital systems and software to complete administrative tasks.
Communicating professionally with customers, colleagues and other stakeholders.
Organising workloads, prioritising tasks and meeting deadlines.
Supporting customer service, business processes and day-to-day operations.
Handling information confidentially and following workplace procedures.
Identifying problems, checking work and maintaining accuracy.
Developing professional relationships and contributing to the wider business.
The qualification will provide a foundation for progression into more advanced administrative, customer service or business support roles.
Essential Requirements
GCSE English and Maths at grade 4 or above, or equivalent.
Good communication skills.
Strong organisational skills and attention to detail.
Competent IT skills and willingness to learn new systems.
A professional and helpful approach to customer service.
Ability to manage tasks, follow instructions and work to deadlines.
Initiative and a willingness to learn.
Career Progression
Following successful completion of the apprenticeship, there may be opportunities to progress into a permanent administrative or sales role, with further scope to develop within the business.
Perks & benefits
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
