Business Admin Apprentice (Provisioning Support)
Abzorb · Brighouse
A great opportunity to start your career in business administration with a well-established telecommunications company. You'll join the Provisioning Support team, learning how to manage customer orders, support business operations, and work alongside some of the UK's leading telecoms providers. No experience needed — full training and mentoring provided.
Processing customer orders for mobile, broadband and business communication services. Updating and maintaining customer records on internal systems. Supporting the Provisioning team with general admin tasks. Liaising with suppliers and internal departments on order accuracy. Monitoring automated processes and resolving issues. Processing SIM changes, upgrades, number ports and service amendments. Supporting stock admin, including booking equipment in and out. Responding to customer enquiries by email and phone. Assisting with packaging and preparing equipment for dispatch. Delivering excellent customer service throughout.
Friendly, supportive team environment. Full training and mentoring. Hands-on experience in the telecommunications industry. Exposure to leading mobile and broadband providers. Career progression on successful completion. On-site parking.
Requirements: A positive attitude and willingness to learn. Strong organisation and attention to detail. Good communication skills. Confident using computers and IT systems. Ability to manage multiple tasks and prioritise. A team player with good problem-solving skills. Reliable, professional and keen to develop.
Apprenticeship eligibility: Must not already hold a Level 3 (or above) administration qualification. Must meet course suitability and initial assessment requirements in English and maths. Must have the right to work in the UK and meet apprenticeship funding eligibility.
Skills required
A positive attitude, strong organisation, attention to detail, good communication skills, computer proficiency, multitasking, problem-solving skills, teamwork.
Qualifications required
Must not hold a Level 3 (or above) administration qualification; must meet English and maths assessment requirements; right to work in the UK.
Training you'll get
Business Administrator Level 3 Apprenticeship with full training and mentoring provided.
Future prospects
Career progression on successful completion of the apprenticeship.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
