Business Administration Apprentice (Level 3)- Property Sector

What you'll do at work

Your responsibilities will include:

• Answering incoming telephone calls and responding to emails

• Creating and scheduling social media content

• Arranging and managing client appointments

• Updating records and maintaining accurate information

• Preparing emails, documents and other administrative paperwork

• Using Microsoft Office and other digital systems

• Supporting the wider team with day-to-day administration

• Handling information confidentially and following company procedures

• Communicating with clients and colleagues by phone, email and online platforms

• Assisting with meetings, appointments and general office organisation

• Supporting projects and helping with improvements to administrative processes

Requirements

Essential qualifications:

• GCSE Maths and English at grade 4/C or above

Previous experience is not essential, as full training will be provided as part of the apprenticeship.

Skills

• Good communication skills

• Basic IT skills

• Organisation and time management

• Attention to detail

• Administrative skills

• Ability to work as part of a team

• Problem-solving skills

• Logical approach to tasks

• Confidence using telephone and digital communication

Training

You will work towards a Level 3 Business Administrator qualification alongside gaining practical workplace experience.

The apprenticeship will cover areas including:

• Business administration and office procedures

• Producing professional emails, letters, reports and documents

• Maintaining records and databases

• Using IT systems and Microsoft Office

• Communicating with customers and colleagues

• Organising meetings and appointments

• Managing priorities and meeting deadlines

• Supporting projects and business processes

• Handling confidential information

• Identifying and suggesting improvements to workplace processes

After this apprenticeship

There may be an opportunity for permanent employment following successful completion of the apprenticeship.