Endeavour Volvo East London - Parts Advisor Apprenticeship
Volvo Cars East London - Endeavour Volvo East London · Romford
The Volvo apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?
Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
- Advising customers on how to solve a problem with their vehicle.
- Taking orders from customers both face to face and over the phone.
- Maintaining an ordered stock room and finding parts from stock.
- Raising invoices for parts sold.
- Liaising with other members of staff.
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work
Skills required
· A willingness to learn
· Teamwork
· Quality focus
· Personal responsibility and resilience
· Problem solving
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Qualifications required
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English and Maths.
'Equivalent' grades include:
• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Training you'll get
Training Provided
Training will be delivered on site within the retailer.
Qualifications received
On successful completion of the 17-month apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):
- Level 2 Retailer Standard
Future prospects
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
