Hospitality Supervisor Apprenticeship

Marstons - Crumpled Horn Upminster · Upminster

HospitalityAdvanced Level 3On-site

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you'll: Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

* Have previous experience in a similar Supervisor or Team Leader role

* Work with wider pub management team to ensure the business runs efficiently and profitably

* Opening and closing, stocking, and cashing up

* Be a role model for customer service

* Ability to think on the spot and use your initiative

* Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

* 30% off at all our pubs, restaurants, and hotels

* A reliable hours contract, to give you the security you deserve

* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink

* Flexible and part time hours offered to work around your family or higher education

* Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)

* Health Screening Discounts

* Long Service Awards

* Gym Discounts

* 24-hour GP helpline

* Mortgage Advice and support

* Fantastic range of apprenticeship programmes to support your career

* A friendly and lively atmosphere, working alongside passionate and diverse teammates

* Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.

At Marston's, you will be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.

Skills required

No previous skills needed. Just a passion for hospitality and motivation to learn new skills.

Qualifications required

No previous qualifications required.

Training you'll get

Marston's Academy Hospitality Supervisor Apprenticeship L3 including Functional Skills in Maths and English

Future prospects

Marston's offer ongoing training and support and actively encourage their employees to progress

The essentials

Hours, commitment and the dates that matter.

Hours 30 hours per week
Duration 12 months (Fixed Term)
Roles available 1
Posted 27 Oct 2026
Interviews 04 Nov 2026
Starts Dec 2026
Apply by 09 Dec 2026

Training provider

Lifetime Training

Delivers the training for this role and manages your application.

Where you'd be based

RM14 2AJ

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