Business Administration Apprentice (Level 3)- Legal Sector

What You’ll Be Doing

• Communicate professionally with clients, customers and colleagues by phone, email and in person

• Manage shared email inboxes and respond to enquiries

• Provide a high standard of customer service

• Maintain accurate records and organise business information

• Create, update and manage spreadsheets

• Use internal systems and software to complete administrative tasks

• Prepare, scan, file and archive documents

• Support reception and assist visitors when required

• Provide basic accounts and financial administration support

• Sort and distribute incoming and outgoing post

• Assist with general office administration and day-to-day business tasks

• Handle confidential information appropriately and follow company procedures

• Support colleagues with additional administrative tasks as your skills develop

Skills & Development

During your apprenticeship, you’ll develop practical experience in:

• Business administration and office procedures

• Microsoft Office and other IT systems

• Data entry, spreadsheets and database management

• Preparing professional emails, letters and documents

• Maintaining accurate records and filing systems

• Customer service and professional communication

• Handling confidential information

• Basic financial and accounts processes

• Planning and prioritising workloads

• Problem solving and using initiative

• Managing deadlines and competing priorities

• Organising meetings and business activities

• Identifying ways to improve administrative processes

• Working effectively with colleagues across the business

What We’re Looking For

You don’t need previous office experience as full training will be provided. We’re looking for someone who is keen to learn, organised and enjoys working with people and information.

Essential Skills

• Good attention to detail

• Strong communication skills

• Good organisation and time management

• Comfortable using computers and learning new systems

• Good customer service skills

• Ability to work accurately with numbers and information

• Initiative and willingness to learn

• Ability to manage tasks and meet deadlines

• Professional and reliable approach

• Able to handle confidential information appropriately

Qualifications

GCSE English and Maths at grade 4/C or above are desirable.

Apprenticeship & Qualification

You’ll work towards a Level 3 Business Administrator qualification alongside gaining hands-on experience in the workplace.

The apprenticeship will help you develop your knowledge and skills across business administration, IT systems, communication, customer service, data management, financial processes and business operations.

Working Hours

Monday to Friday, between 9:00am and 5:00pm.

30 hours per week.

Career Progression

This apprenticeship provides a strong foundation for a long-term career in administration and business support. There is the potential to progress into a full-time position following successful completion of the apprenticeship.