Shift Supervisor

Mitchells & Butlers · York

HospitalityOther Employment OpportunityOn-siteTeam leaderRole modelPassionate about serviceFriendly

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As Shift Supervisor at the Cross Keys, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
  • Be a shift leader
  • Be a role model for your teams, helping with their training
  • Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Perks & benefits

Flexible shifts33% discount across all brands20% discount for friends and familyWagestream financial toolkitPension28 days paid holidayHigh-street shopping discountsFree sharesFree employee helplineTeam socials

Skills required

Leadership, customer service, team training, maintaining cleanliness and safety standards.

Training you'll get

Support with team training and development as part of the role.

The essentials

Hours, commitment and the dates that matter.

Hours 37 hours per week
Roles available 1
Posted 29 Jun 2026
Starts Flexible
Apply by 29 Jul 2026

Training provider

Movement to Work

Delivers the training for this role and manages your application.

Where you'd be based

YO1 7LF

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