Restaurant Service Assistant

Do you enjoy providing excellent customer service and creating a welcoming environment for others?

We’re looking for a Weekend Restaurant Service Assistant to join our team at Charles Clore Court, Reading (RG30 3NT). This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering excellent customer service, and wants to make a positive difference to the lives of older residents.

Working every Saturday and Sunday (11:00am-2:00pm), you’ll play an important role in supporting our restaurant service, helping to create a welcoming dining experience for residents and visitors while maintaining high standards of cleanliness, food hygiene and customer care. You’ll work closely with the Chef Manager and wider team to ensure meals are served safely, efficiently and with a friendly approach.

An Enhanced DBS check is required for this role.

Please refer to the attached Role Profile for full responsibilities and deliverables.

What You’ll be Doing

• Serving meals to residents and visitors within the restaurant
• Providing a warm, friendly and professional service at all times
• Checking resident dietary requirements, preferences and food profiles
• Maintaining high standards of cleanliness within the restaurant, kitchen and storage areas
• Assisting with deliveries, stock rotation and monitoring stock levels
• Supporting the Chef Manager with health and safety, food hygiene and compliance requirements
• Helping to prepare for inspections and audits where required

More About You

• Must be able to travel to Charles Clore Court, Reading, RG30 3NT for each shift
• Have excellent communication and interpersonal skills, with a customer-focused approach and a genuine interest in building positive relationships with older residents and their families
• Be reliable, organised and able to work effectively as part of a team
• Ideally have experience in a catering, hospitality, care or customer service environment
• Have an understanding of food hygiene and health and safety practices (desirable)
• Be comfortable completing online training when required
• GCSEs (or equivalent) in Maths and English (Grades A*–C) would be desirable

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the essential criteria.

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.