Senior Healthcare Support Worker Apprentice

DMC Healthcare is a fast-growing, clinically-led healthcare provider, delivering outstanding patient-centric care in a range of clinical specialties across the UK. Founded by clinicians in 1967, we are deeply embedded in the NHS and work in partnership with commissioners and providers to improve patient outcomes. Having worked with 30+ NHS partners, we see over 100,000 patients annually, and in 2025, our excellence was nationally recognised by two HSJ awards.

37.5 hours per week, allocated across operating hours between Monday to Sunday. 37 hours 30 minutes a week2 yearsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Initiative, Non judgemental, Patience, Physical fitness

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

Primarily based in Cottingham, but may also be required to work in:

- Brough

- Beverley

- Bridlington

- Grimsby

- Scunthorpe

Candidates may express their preferences, but are not guaranteed their choice.

Ideally applicants must hold the Level 2 Healthcare Assistant apprenticeship.

Willingness to undertake relevant dermatology-specific training and work within the apprentice pathway.

Ability to carry out delegated support tasks within training, assessed competence and local procedures.

Willingness to maintain evidence of competence, mandatory training and role specific learning.

You must have reliable transport to be able to travel to North Lindsey College for day release and your place of work.

We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points.

A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.

English (grade C/4), Maths (grade C/4), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Initiative, Non judgemental, Patience, Physical fitness

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Level 3 apprentices will receive the same core onboarding programme as our existing HCAs, including:

• Mandatory training and induction requirements.
• Minimum of Five supervised shadowing days within face-to-face clinics.
• Minimum of Five supervised shadowing days within MSP/Enhanced Surgery clinics.
• Ongoing reviews and competency assessments throughout the apprenticeship.
• Additional training opportunities where identified as necessary.

A comprehensive written HCA guide which will provide step-by-step instructions for key processes and responsibilities. This will act as a training resource during their start and an ongoing reference document for apprentices as they develop within their roles.

Level 3 apprentices will receive enhanced training and competency assessments and may subsequently work in clinics without another DMC HCA present where appropriate.

A structured assessment and development plan will be implemented, including competency reviews, progress reports and regular meetings with team and/or management.

Subject to performance, they are encouraged to move into a full-time HCA position.