Customer Service Apprenticeship

with businesses across the UK, providing a wide range of workplace products and integrated services, that help organisations operate efficiently and sustainably.

Monday - Friday 9.00am - 5.30pm. 37 hours 30 minutes a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Requirements

Desirable qualifications

GCSE in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

MBM has a successful history of supporting apprentices, with many progressing into permanent positions across the business. Previous apprentices have also progressed from Level 3 qualifications into higher-level and degree apprenticeships. Following successful completion of your apprenticeship, there may be opportunities to develop your career within client services, account management, sales or other areas of the business, subject to performance and business requirements.