IT Service Desk Engineer Apprentice

Sona IT is a managed service provider supporting small and medium-sized businesses including financial services, legal, automotive, property, healthcare and charity clients. We look after their users, devices, Microsoft 365 tenants, networks, backups and security, and we take pride in fixing problems properly the first time.

Monday to Friday, 9am - 5pm. 37 hours 30 minutes a week1 year 5 monthsCommunication skills, IT skills, Organisation skills, Problem solving skills

Requirements

Essential qualifications

GCSE in:

• 3 of any subject (grade 4+ (A* - C))
• Maths & English (grade 3+ (D or above))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills

3 of any subject (grade 4+ (A* - C)), Maths & English (grade 3+ (D or above)), Communication skills, IT skills, Organisation skills, Problem solving skills

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.