ITAD & Configuration Technician Apprentice (DTP Group)

DTP Group is a Leeds-based IT solutions provider and value-added reseller delivering enterprise infrastructure, end-user computing, managed print, IT assetdisposition (ITAD) and associated managed services to public- and private-sector customers across the UK. We partner with leading technology vendorsincluding HP, HPE and Epson. Our Leeds HQ includes warehouse and configuration facilities supporting device preparation, lifecycle management andsecure ITAD processing. DTP operates ISO 9001 (Quality), ISO 27001 (Information Security) and ISO 14001 (Environmental) certified management systems.

Monday-Friday, 8:30am-5:00pm, (1-hour unpaid lunch each day). 37 hours 30 minutes a week1 year 6 monthsCommunication skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Basic IT literacy, Windows and Microsoft Office, Microsoft Excel, Follow technical instructions, Accuracy and data-entry skills, Troubleshooting ability, Reliable and punctual, Willing to learn, Methodical, Security-conscious, Positive attitude

Requirements

Essential qualifications

GCSE in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Team working
• Basic IT literacy
• Windows and Microsoft Office
• Microsoft Excel
• Follow technical instructions
• Accuracy and data-entry skills
• Troubleshooting ability
• Reliable and punctual
• Willing to learn
• Methodical
• Security-conscious
• Positive attitude

Other requirements

Security-conscious and careful when handling customer equipment and data.

GCSEs (or equivalent), ideally including English and maths at Grade 4/C or above. Candidates without these grades may still be considered subject to apprenticeship eligibility and any Functional Skills requirements.

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Basic IT literacy, Windows and Microsoft Office, Microsoft Excel, Follow technical instructions, Accuracy and data-entry skills, Troubleshooting ability, Reliable and punctual, Willing to learn, Methodical, Security-conscious, Positive attitude

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This is a permanent role with scope to build a career within DTP beyond the apprenticeship. Successful completion could lead to progression as an ITAD / Configuration Technician and, as experience develops, opportunities across configuration, end-user computing, field engineering, technical support or other IT lifecycle and service roles. DTP supports ongoing technical development and vendor training where relevant to the role.