Apprentice SEND Assistant Case Officer

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

Full time, Monday - Friday (Times to be confirmed). 37 hours a week1 year 6 monthsCommunication skills, IT skills, Organisation skills, Customer care skills, Team working

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working

English (grade 4), English (grade 4), Communication skills, IT skills, Organisation skills, Customer care skills, Team working

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council and help make sure you are ready for a wider job search with support from our Employment Skills team.