Apprentice Customer Service Adviser

NFU Mutual is a trusted UK insurance provider with a strong reputation for putting customers at the heart of everything they do. They combine expert insurance knowledge with a personal, friendly service and offer a wide range of insurance products from homes and vehicles to farms, businesses and personal finances. Staff are central to their success, and they are committed to creating a supportive, professional environment where individuals can develop, build rewarding careers and make a genuine difference to customers and local communities.

Monday - Friday 9.00am - 5.00pm with 1-hour for lunch. The business will attend events such as the New Forest Show. The successful candidate will be part of the team representing NFU Mutual. 35 hours a week1 year 4 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience

Requirements

Desirable qualifications

GCSE in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the apprenticeship, it is hoped the successful candidate will become a permanent member of staff. There will be the opportunity to undertake industry specific qualifications.