Swansway Land Rover Stafford Parts Advisor Apprenticeship
Swansway Land Rover Stafford · Stafford
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?
Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
- Advising customers on how to solve a problem with their vehicle.
- Taking orders from customers both face to face and over the phone.
- Maintaining an ordered stock room and finding parts from stock.
- Raising invoices for parts sold.
- Liaising with other members of staff.
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.
Skills required
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Qualifications required
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - D or above in English, Maths and either a Science or Technical subject.
'Equivalent' grades include:
BTEC first diplomas and certificates
OCR Nationals
Key Skills Level 2
NVQs
Essential Skills (Wales)
Functional Skills Level 2
Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Training you'll get
Training Provided
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.
On successful completion of the 17-months apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):
- Level 2 Retailer Standard
- JLR specific certifications
Scottish and Welsh training groups are subject to minimum numbers signed up on a course. Please speak to your recruitment advisor for further information.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
