Monday to Friday, 8:00AM – 4:00PM Full time (including School holidays).You will be entitled to a 30 minutes lunch break.

The ICT Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily schedule unless directed otherwise.

Job Purpose

The ICT Apprentice is responsible for:

· Assisting in the development, support,maintenance and security of all ICT systems within the school

· Assisting in the installation, configuration and testing of hardware and software.

· Providing technical advice and assistance in the classroom to support students and teaching in a learning environment.

· Upskill and share relevant ICT knowledge with other members of the ICT team.

Duties & Responsibilities

• To operate as first-line support for staff throughout the School.

• To maintain the computer networks logging action taken and in particular:
• To maintain, upgrade and repair a wide range of PCs and peripherals and to install applications correctly;
• To identify problems with the network and to resolve those swiftly and efficiently.
• To install hardware and to ensure peripherals work with computers
• To advise on the compatibility of hardware, applications and operating systems.
• To identify and resolve PC, peripheral and application errors;
• To install and set basic configuration options for equipment such as switches and access points.
• To install and maintain standard network cabling and to perform basic diagnostic and recovery routines on network equipment;

• Complete the below daily:
• ensure that computers are functional in each ICT room;
• clean projector filters in accordance with a planned schedule;
• undertake a visual check of rooms and facilities;
• replenish consumables around the School (toner etc.);
• maintain the room booking system relating to ICT facilities.

• Act as a point of contact for staff and students concerning ICT as required and provide telephone, email, and desktop support to students and staff.

• To control, maintain, install and set up when required, ICT and audio-visual equipment held within the school, including digital projectors.

• To maintain an up-to-date knowledge of the School's ICT network, connections, and components.

• On rare occasions, provide ICT Support for School events, for example, parent evenings.

• To undertake, from time to time, such other duties as may reasonably be requested by the Director of Technology, Deputy Headmaster, or the Headmaster.

All staff are responsible for promoting and safeguarding the welfare of pupils at Westcliff High School for Boys by always ensuring compliance with the School’s Safeguarding and Child Protection Policy.

It is a requirement of all staff to report any actual or potential risks to the safety or welfare of pupils to the Designated Safeguarding Lead. This document summarises the main responsibilities of the post. All staff are required to undertake whatever else the Headmaster may reasonably request. All staff are expected to uphold, support and realise the ethos of the School, as outlined in the Mission Statement Learner Profile.