Apprentice Shift Supervisor - Starbucks Derry

Starbucks Derry · Londonderry

HospitalityAdvanced Level 3On-site

We are looking for an Apprentice Shift Supervisor to join our team.

This vacancy has 3 positions available at 3 different sites:

Starbucks - Richmond Shopping Centre

Starbucks Foyleside

Starbucks - Crescent Link

The successful candidate will be responsible for overseeing the daily operations of the store, managing staff, and ensuring customer satisfaction. The Shift Supervisor will also be expected to motivate and lead their team, develop strategies to increase sales, and ensure that all safety protocols are followed.

Responsibilities:

  • Schedule and assign tasks to employees.
  • Train and supervise staff.
  • Ensure that all safety regulations are followed.
  • Maintain records of employee attendance and performance.
  • Provide feedback to employees on their performance.
  • Monitor customer service standards and take corrective action when necessary.
  • Handle customer complaints in a professional manner.

Job Type: Full-time

Pay: £13.00 per hour going up to £13.60 per hour

Additional pay:

  • Bonus scheme
  • Quarterly bonus
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Referral programme
  • Store discount

As an Apprentice Shift Supervisor you will be completing a L3 Hospitality Supervison and Leadership Apprenticeship Framework with Inspiro Learning.

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

  • have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • learn and train for a specific job
  • get paid and receive holiday leave
  • get hands-on experience in a real job
  • study for at least 20% of your working hours
  • complete assessments during and at the end of your apprenticeship
  • be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Skills required

Excellent communication; hospitality/retail experience in a similar environment; some supervisory/team leader experience beneficial.

Qualifications required

No formal qualifications required; full training provided.

Training you'll get

L3 Hospitality Supervision and Leadership Apprenticeship Framework with Inspiro Learning.

Future prospects

Strong future prospects with training, development and progression opportunities at Starbucks.

The essentials

Hours, commitment and the dates that matter.

Hours 32 hours per week
Roles available 2
Posted 14 May 2026
Interviews 31 Jul 2026
Starts Jul 2026
Apply by 27 Jul 2026

Training provider

Inspiro

Delivers the training for this role and manages your application.

Where you'd be based

BT48 6QP

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