Care Coordinator Apprentice
Geocare Services Limited · Wolverhampton
Description of Company:
We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently.
Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver.
As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.
Job Description:
The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care.
The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car.
Duties the Care Coordinator Apprentice Will Undertake
Rostering & Scheduling: Assisting with thecreation and maintenance of staff rotas, ensuring all client visits are coveredefficiently and safely.
Client Assessments & Reviews: Supporting seniorstaff during home visits to complete assessments, care plan reviews, and riskevaluations, while also being able to carry out these responsibilitiesindependently when required.
Liaison with Social Workers & External Professionals:Liaising with social workers, district nurses, occupational therapists, andother professionals to ensure coordinated, person‑centred care.
Emergency Field Support: Providing occasional hands‑onsupport to clients during emergencies or staff shortages (full trainingprovided).
Office Administration: Managing documentation,updating digital care records, filing, scanning, and supporting general officeoperations.
Communication & Customer Service: Acting as apoint of contact for clients, families, and care staff, ensuring clear,professional communication always.
Care Planning Support: Assisting with thepreparation, updating, and monitoring of care plans to ensure they reflectclients’ needs accurately.
Compliance & Quality Assurance: Supportingaudits, ensuring documentation is accurate, and helping maintain CQC compliancestandards.
Technology & Systems Use: Using care managementsoftware and Microsoft Office to manage information effectively.
Staff Coordination: Liaising with care workersregarding schedules, changes, supervisions, client updates, and servicerequirements.
Client Relationship Management: Building positiverelationships with clients and families, addressing concerns promptly, andensuring a high standard of service.
Data Entry & Reporting: Recording informationaccurately, preparing basic reports, and supporting management with datacollection.
Team Collaboration: Working closely with theRegistered Manager, Care Supervisor, and wider team to deliver a high‑qualityservice.
General Operational Support: Assisting withrecruitment tasks, training coordination, and other operational activities asrequired.
Essential Requirements
· Full UK driving licence and access to your owncar.
· Good computer literacy, with confidence usingdigital systems and learning new software independently.
· Excellent communication and organisationalabilities.
· Flexibility to support both office and field‑basedtasks when needed.
Perks & benefits
Skills required
· MicrosoftOffice: Basic skills in Word and Excel for documents, spreadsheets, and dataentry
- IT & Digital Skills:Confident using computers, typing, and navigating online systems
- Communication Skills: Clearand professional verbal and written communication
- Organisation &Time Management: Ability to prioritise tasks and manage workloadeffectively
- Teamwork: Willingness towork collaboratively with colleagues
Qualifications required
BSc, Diploma, or Business Administration in Public Health and Social Care, or another relevant qualification
Training you'll get
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Future prospects
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
